A recent OCC consent order and multi-agency final guidance reinforce the need for financial services companies to implement rigorous oversight programs for third-party affiliates.
Category: Robert M. Horwitz
For debt purchasers and mortgage servicers, vigilant and programmatic oversight of consumer-facing service providers is an essential part of an effective compliance program.
The fate of consumer class actions may soon be in the hands of the U.S. Supreme Court.
Defined terms in a master service agreement may seem like boilerplate, but they can be determinative when disputes arise and dramatically impact the expected benefits of the contract.
Businesses spend a lot of time sweating over the design and look of their websites.
Unless you have been hibernating for the past few months, it’s impossible to ignore